Mindfulness is purposely paying attention to a particular experience without judgment. It is a science that has a wide range of benefits for many people in all walks of life. It has been proven to help people with physical, mental, and emotional stress. People of any age can certainly benefit from what mindfulness offers. I have taught mindfulness to many groups, such as corporations, hospitals, colleges, and wellness centers. The practice of mindfulness is helpful to everyone. It has helped me cope with my stress and I know it can help you too.

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The Practice is a Powerful Attractor

Mindfulness has a way of centering and calming not only ourselves but also those around us. One thing I have experienced and witnessed with many mindfulness practitioners is a great magnetism. This attraction has the ability to draw people towards you. People will be drawn to your positive vibes and feel supported and grounded from it.

Mindfulness Emergency Manual

This article aims to operationalize basic mindfulness techniques in order to help you apply them. Allow the techniques to be your mindfulness emergency manual when dealing with difficult individuals. The techniques have been highly effective for me and those of whom I have taught in my mindfulness workshops. While there are many different techniques that will be discussed here, please note that the application of all of the techniques can happen simultaneously and not necessarily in order. Operationalizing the steps is helpful when learning to apply them to situations that are different from the usual peaceful setting of your meditation space.

The Physical State

Being in our peaceful and powerful state is beneficial when we encounter others who want to use us as their sounding board and verbal punching bag. As mentioned in my previous article published on HuffingtonPost.com on March 7th, 2016, mindfulness can be used quite effectively when dealing with difficult people. There are 4 simple mindfulness practices that can help you stay in control of your actions in the moment and can also soothe the irate person. The person will be calmed and will leave feeling heard and satisfied.

These techniques purposely alter the physical state from feeling stressed to feeling strong. They are Mindful Body, Mindful Breathing, Mindful Listening, and Mindful Seeing. These are what I call Phase One of using mindfulness with difficult people. To learn more about these mindfulness techniques, I invite you to read my March 2016 article called: Mindfulness and Difficult People.

More Mindfulness Techniques

Phase One consists of the 4 basic mindfulness techniques that can subtly shift your stance from victim to victor. In most cases these are enough to help diffuse an uncomfortable confrontation. If however, you are having little to no progress, use the following mindfulness techniques to help you. This is what I call Phase Two. Phase Two is made of 2 mindfulness techniques that involve verbal dialogue that occurs in our mind and comes out of our mouth. They are mindful thoughts and mindful communication.

The Phase Two techniques are:

1. Thoughts– Mindful thoughts is a technique where we purposely self-monitor and challenge our negative emotions and thoughts. Using mindful thoughts avoids harmful thoughts from hijacking our mental and emotional state. These unwanted thoughts can be set off by any perceived threat from a situation, preconceived ideas and prejudices that can derail us from being fully present in the moment. In other words, our thoughts can lead us down a negative spiral of doom and gloom that may keep us from being calm and in control of our actions and the situation.

When you feel that your thoughts are being clouded by such ideas, do a quick check. Ask yourself if what you are thinking is really so. If the answer is no, change that thought by engaging your mindful body and mindful breathing to get back to the present moment. During encounters with difficult people, it’s very important to stay in the present moment because that is where your power lies.

2. Communication– Mindful communication comes more easily after we have challenged and quieted our harmful thoughts. Mindful communication, done face to face, is a way of effectively communicating and confirming to difficult people. Doing this helps them know that you are actually with them and hearing their problems. Remember, people just want someone to listen to them and help them find the best solution to their problems.

Mindful communication is a combination of slow and deliberate dialogue with no judgment, and periods of silence to allow the difficult person to speak. Mindful communication uses proper tone and pacing to further convey a sense of concern and control of the situation.

Lastly, Safety First!

Always remember that your safety as well as the safety of others is of the utmost importance. Here are some reminders for you when dealing with difficult people anywhere and anytime. They are:
– Never hesitate to ask for help when dealing with difficult people.
– Never allow yourself to be cornered by difficult people.
– Never go anywhere alone with difficult people.
– Never turn your back on difficult people.
– Never take the encounter personally.

Being Calm, Clear, and Resourceful

Use mindfulness to help yourself remain calm, clear, and resourceful during any encounter with a difficult person. The sooner you can use mindfulness during any encounter the sooner you and the other person can move on in a positive way. If you have any other mindfulness techniques that have been effective in dealing with difficult people, please share them below.

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